Lenovo 1-year Carry-In to 3-year Premier Support Warranty 5WS0T36151

Lenovo 1-year Carry-In to 3-year Premier Support Warranty

License quantity: 1 license(s), Number of years: 3 year(s), Service time (hours x days): 24x7x365, Response time: 24 h, Type: On-site

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

• Advanced-level techs.
• End to End case management.
• Faster, first-time resolution.

Looking for a step-up for your business and your employees’ support experience?
Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users.

We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.

Free your Team to excel in innovation and productivity
IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.

What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?

Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.

Premier Support Center

• Advanced technical support available 24 x 7 x 365
• Dedicated phone number and no phone tree menu to navigate
• Single point of contact for end to end case & escalation management
• Hardware and OEM software support1

Technical Account Managers (TAMs)

• Proactive relationship and escalation management
• Personalized recommendations for your business
• Robust quarterly reporting

VIP Treatment

• No waiting in-line
• Next-business-day onsite labor 
• Parts prioritization 

You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.

That’s the Premier difference.

Compatible with the following systems

• ThinkBook 14 G3 ACL
• ThinkBook 14 IIL
• ThinkBook 14s Yoga G3 IRU
• ThinkBook 14s Yoga ITL
• ThinkBook 15 G2 ITL
• ThinkBook 15 G3 ACL
• ThinkBook 15 G4 IAP
• ThinkBook 15 IIL
• ThinkBook 15p IMH
• ThinkBook 16 G6 IRL
• ThinkBook 16p G2 ACH
• ThinkBook Plus G2 ITG
• ThinkBook Plus G3 IAP
• ThinkBook Plus IML
• ThinkPad E14
• ThinkPad E14 Gen 2 (Intel)
• ThinkPad E14 Gen 3 (AMD)
• ThinkPad E14 Gen 4 (Intel)
• ThinkPad E14 Gen 5 (Intel)
• ThinkPad E15
• ThinkPad E15 Gen 2 (Intel)
• ThinkPad E15 Gen 3 (AMD)
• ThinkPad E15 Gen 4 (Intel)
• ThinkPad E16 Gen 1 (Intel)
• ThinkPad E495
• ThinkPad E585
• ThinkPad E590
• ThinkPad E595