Lenovo 1-Year Accidental Damage Protection Warranty for ThinkPad Notebooks

Lenovo 1-Year Accidental Damage Protection Warranty for ThinkPad Notebooks

Pennies-A-Day Protection From Non-warranty Damage.
Protecting Devices from the Unexpected.

Today’s highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo’s Accidental Damage Protection (1) service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units.

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don’t cover accidental damage and experience shows that a significant portion of users’ devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo’s Accidental Damage Protection service protects systems from the unintentional but unavoidable “oops” incidents bound to occur in highly mobile and active Modern IT workplaces.

What Does Lenovo Accidental Damage Protection Cover? (2)

When it occurs under normal operating conditions, Accidental Damage Protections covers:
• Accidental drops, spills, bumps, and structural failures
• Electrical surges
• Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

1. Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked. (3)
2. Skilled, qualified technicians conduct repairs using only Lenovo certified parts. (3)
3. Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge. (4)

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference
• Advanced-level techs.
• End to End case management.
• Faster, first-time resolution.

International Warranty Upgrade

Travel internationally? Get the International Warranty Upgrade to extend your Accidental Damage Protection coverage. (5)

Smarter is protecting devices from the unexpected.

Lenovo™ Accidental Damage Protection (ADP) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.
(1) Not available in all markets.

(2) Not covered by Lenovo Accidental Damage Protection: cosmetic damage (scratches, dents, or cracks not affecting product functionality or structural integrity); equipment loss or failures due to use outside normal operating conditions; data loss or business interruption; intentional damage and misuse; removal or alteration of parts/accessories; theft; fire damage; damage to peripherals or third-party products (even if sold by Lenovo).

(3) If entitled to onsite warranty service under the Limited Lenovo Warranty, and the Service Provider determines your Product can be repaired onsite, the Service Provider will repair or exchange your product at your location. Some repairs may be completed at a service center; if so, the Service Provider will send the product to the service center at its expense. If on-site warranty with Accidental Damage Protection purchased, onsite service level repairs limited to LCD and non-customer replaceable keyboards. If repair cannot be completed at first onsite visit, the system will be shipped to Lenovo’s Service Center. Onsite service may not be available in all regions.

(4) Limitation of one replacement product. If the cost per claim exceeds the price of the product, the product will be replaced at Lenovo’s discretion.

(5) Service available in country or region where ADP coverage purchased and is not transferable should system travel to another country. International Warranty Upgrade allows for claims in other countries if ADP offered and device is supported in that country.

Compatibility:

• ThinkPad E16 Gen 2 (Intel)
• ThinkPad E16 Gen 2 (AMD)
• ThinkPad E14 Gen 6 (AMD)
• ThinkPad E14 Gen 6 (Intel)
• ThinkPad Yoga 11e (5th Gen)
• ThinkPad E580
• ThinkBook 16p G5 IRX
• ThinkBook 16 G7 IML
• ThinkBook 14 G7 IML
• ThinkPad E480
• ThinkBook 14 2-in-1 G4 IML
• ThinkBook 16 G7 ARP
• ThinkPad E585
• ThinkBook 14 G7 ARP
• ThinkPad E485
• ThinkPad 11e (5th Gen)
• ThinkPad E490s
• ThinkPad E595
• ThinkPad E495
• ThinkPad E590
• ThinkPad E490
• ThinkBook 15 G3 ITL
• ThinkBook 15 G3 ACL
• ThinkBook 14 G3 ITL
• ThinkBook 14 G3 ACL
• ThinkBook 13x G2 IAP
• ThinkBook 13s G4 ARB
• ThinkBook 13s G4 IAP
• ThinkBook 15p G2 ITH
• ThinkBook 16 G4+ IAP
• ThinkBook 14 G4+ IAP
• Lenovo K14 Gen 1 (AMD)
• ThinkPad E15
• Lenovo K14 Gen 1 (Intel)
• ThinkPad E145
• ThinkBook 14s IML
• ThinkBook 13s IML
• ThinkBook 14s IWL
• ThinkBook 13s IWL
• ThinkPad E545
• ThinkPad E14
• ThinkBook 16 G4+ ARA
• ThinkBook 14 G4+ ARA
• ThinkBook 14 IIL
• ThinkPad E15 Gen 4 (Intel)
• ThinkPad E540
• ThinkPad 11e Yoga Gen 6
• ThinkPad E440
• ThinkPad E15 Gen 4 (AMD)
• ThinkPad E14 Gen 4 (AMD)
• ThinkBook 15 IIL
• ThinkBook 15 G4 ABA
• ThinkBook 14 G4 ABA
• ThinkBook 15 G4 IAP
• ThinkBook 14 G4 IAP
• ThinkBook 15 IML
• ThinkBook 14 IML
• ThinkPad E14 Gen 4 (Intel)
• ThinkBook 14s Yoga G2 IAP
• ThinkPad Yoga 11e
• ThinkBook Plus IML
• ThinkBook 16p NX ARH
• ThinkPad E450
• ThinkPad 11e Chromebook
• ThinkBook Plus G3 IAP
• ThinkBook 16p G3 ARH
• ThinkBook 14p G3 ARH
• ThinkPad E15 Gen 2 (AMD)
• ThinkPad E14 Gen 2 (AMD)
• ThinkPad E15 Gen 2 (Intel)
• ThinkBook 16p NX IAP
• ThinkPad E14 Gen 2 (Intel)
• ThinkPad Yoga 11e (2nd Gen)
• ThinkBook 15p IMH
• ThinkPad E550
• Lenovo K14 Gen 2
• ThinkPad E565
• ThinkPad E465
• ThinkBook 13s G2 ITL
• ThinkBook 15 G2 ARE
• ThinkPad E560
• ThinkBook 14 G2 ARE
• ThinkPad E460
• ThinkBook 15 G2 ITL
• ThinkBook 14 G2 ITL
• ThinkBook 14s G2 ITL
• ThinkBook 13x ITG
• ThinkBook 14 G5+ ARP
• ThinkPad 11e Chromebook (3rd Gen)
• ThinkPad Yoga 11e Chromebook (3rd Gen)
• ThinkPad 11e (3rd Gen)
• ThinkPad Yoga 11e (3rd Gen)
• ThinkBook Plus G2 ITG
• ThinkBook 16 G5+ IRH
• ThinkBook 14 G5+ IRH
• ThinkBook 14s Yoga ITL
• ThinkBook 13s G2 ARE
• ThinkBook 13s G5 IRP
• ThinkBook Plus G4 IRU
• ThinkBook 14s Yoga G3 IRU
• ThinkPad E14 Gen 3 (AMD)
• ThinkBook 15 G5 ABP
• ThinkBook 14 G5 ABP
• ThinkBook 15 G5 IRL
• ThinkBook 14 G5 IRL
• ThinkPad E470
• ThinkBook 16 G5+ ARP
• ThinkPad E575
• ThinkBook 16p G4 IRH
• ThinkPad E570
• ThinkPad E475
• ThinkBook 14p G2 ACH
• ThinkBook 16p G2 ACH
• ThinkPad E15 Gen 3 (AMD)
• ThinkBook 16 G6 ABP
• ThinkBook 14 G6 ABP
• ThinkBook 16 G6 IRL
• ThinkBook 14 G6 IRL
• ThinkPad E14 Gen 5 (AMD)
• ThinkBook 13s G3 ACN
• ThinkPad E16 Gen 1 (Intel)
• ThinkPad E14 Gen 5 (Intel)
• ThinkPad Yoga 11e Chromebook (4th Gen)
• ThinkPad 11e Chromebook (4th Gen)
• ThinkPad 11e (4th Gen)
• ThinkPad Yoga 11e (4th Gen)
• ThinkPad E16 Gen 1 (AMD)
• ThinkBook 13x G4 IMH